In this documents you will find technical and security information about the services and tools used by Virtual Conference Platform as well as what accesses are needed for it to be able to work properly.
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Application Schema
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External Services
Hosting Services
Amazon Web Services
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Server location: Europe, Dublin (eu-west-1) in Amazon Web Services data centers
SSL connection: YES
Security policy: https://www.mongodb.com/security
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Server location: Europe, Dublin (eu-west-1) in Amazon Web Services data centers
SSL connection: YES
Terms: https://redislabs.com/terms/
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Servers location: as per 8x8’s documentation it selects the closest location to the first person entering a room:
AP-Northeast-1 (Tokyo, Japan)
AP-South-1 (Mumbai, India)
AP-Southeast-2 (Sydney, Australia)
EU-Central-1 (Frankfurt, Germany)
EU-West-2 (London, U.K.)
SA-East-1 (São Paulo, Brazil)
US-East-1 (Ashburn, VA, U.S.)
US-West-2 (Phoenix, OR, U.S.)
SSL connection: YES
Wowza
Server location: Worldwide via Akamai CDN (Content Delivery Network)
Security policy: https://www.wowza.com/company/security-measures
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All sub-processors are listed on the following link: https://privacy.bemyapp.com/sub-processors.
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Technical Requirements
The following information are technical requirements and information that ensure the platform to work as expected.
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The platform make the use of many scripts placed on CDN. To ensure the proper loading of the platform, this list of URL need to be allowed:
https://code.jquery.com/jquery-1.12.4.min.js
https://cdnjs.cloudflare.com/ajax/libs/foundation/6.3.1/js/foundation.js
https://cdnjs.cloudflare.com/ajax/libs/moment.js/2.10.3/moment.js
https://cdnjs.cloudflare.com/ajax/libs/moment-timezone/0.5.20/moment-timezone-with-data.3.6.3.min.js
https://cdnjs.cloudflare.com/ajax/libs/socket.io/1.7.4/socket.io.min.js
https://cdnjs.cloudflare.com/ajax/libs/intl-tel-input/5.1.7/js/intlTelInput.min.js
https://cdnjs.cloudflare.com/ajax/libs/pdf.js/2.0.550/pdf.min.js
https://cdnjs.cloudflare.com/ajax/libs/pdf.js/2.0.550/pdf.worker.min.js
https://cdnjs.cloudflare.com/ajax/libs/video.js/6.6.3/video.min.js
https://cdnjs.cloudflare.com/ajax/libs/videojs-contrib-hls/5.12.2/videojs-contrib-hls.min.js
https://cdn.jsdelivr.net/gh/kenwheeler/slick@1.8.1/slick/slick.min.js
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Technical warning
Proxy
The platform does not support proxy on web services calls (/api path).
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| Warning |
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Internet Explorer 11 and Edge (under version 80) browsers are not supported. |
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Security information
Platform URL
Due to SSL certificate generation limitations (RFC 5280), length of platform URL can’t exceed 64 characters including domain in order to be able to generate the according certificate.
As we are forcing the use of https protocol on the platform for security reasons, we can’t authorize URLs longer than 64 characters.
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The platform also offer multiple options related to authentication:
Multiple Factor Authentication (MFA) for admins
When activated, all admins accounts need to fill a 8-digit code received by email in order to login.
Allowlist Sign Up
When activated, only allowed email domain(s) can register on the platform.
Blocklist Sign Up
when activated, user can not register with blocked email domains.
One active session per user limitation
When activated, this prevent user to be connected at the same time on different browser/device with the same account.
Disable Email/Password authentication
It is possible to disable the ability to login with email/password only if at least one SSO method is enabled.
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